Privacy Policy

This Privacy Policy governs the processing of personal data collected through this tourism website, which offers tours and experiences in various locations across Chile.

Personal data is processed in accordance with Chilean Law No. 19.628 on Privacy Protection and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

Data controller

The data controller is the owner of this website, whose contact details are available on the site.

Personal data collected

• Name and surname
• Email address
• Information submitted via contact or booking forms
• Browsing data (anonymized IP address, browser, device)

Purpose of processing

• Respond to inquiries and requests
• Manage bookings and tourism services
• Improve user experience
• Analyze website usage

Legal basis for processing

Data processing is based on user consent, contract execution, or the legitimate interest of the controller.

Use of analytics tools

This website uses Google Analytics and Google Tag Manager for statistical purposes, collecting aggregated and anonymized data.

International data transfers

Data may be transferred to servers outside Chile and the European Economic Area, under appropriate safeguards in accordance with the GDPR.

Data retention period

Personal data will be retained only for as long as necessary to fulfill the stated purposes.

User rights

Users have the right to access, rectify, delete their data, and withdraw consent at any time.

Security measures

Reasonable technical and organizational measures are applied to protect personal data.

Policy updates

This Privacy Policy may be updated periodically.

Contact

For inquiries regarding this policy, please use the contact details provided on the website.